* Prices are non-negotiable and all sales are final. Strictly no refunds or exchanges after purchase has been made.
* Serious buyers only. Strictly no cancellation of orders once confirmed.
* All items sold are brand new.
* Items are sold on a first paid, first served basis. In the event that your item is sold out by the time payment has been made, your can request a change of order, or a refund.
* All item measurements are taken manually, also there may be slight differences in sizes from piece to piece of the same design, please take note slight discrepancies in measurements may occur.
* COD: Empire SoHo @ Empire Subang Gallery, Unit B-10-09 (12.30pm-7pm, Monday-Saturday).
* Shipping and handling charges:
Pos Laju (flat rate; domestic Pos Laju is free with orders of RM100 and above)
- RM7 to West Malaysia
- RM10 to East Malaysia
* International shipping is welcome. Please email us for further details.
* Colour of items may differ from the picture due to lighting / camera settings. All items are free size, however measurements of each piece can differ. Please email us for measurements if needed.
* For any inquiries or order confirmations, please email email@example.com
* All postage fees shall be borne by the buyer.
* We are not liable for lost or damaged parcels.
* We shall not be held responsible for delays on behalf of Pos Malaysia; our responsibility ends once the item has been posted.
* Please refer to our Postage Schedule for further information.
Exchanges and Replacements
* Strictly no exchanges or refunds will be entertained, unless the item is defected.
* We check each piece for defects before posting, however we may miss some out. In the event that you receive a defected item, please email firstname.lastname@example.org with a picture of the defect within 3 days.
* We will evaluate the defect, and offer the following options:
- a replacement item with your next purchase, of the same design, to be sent once the defect item is returned (we may choose to waive the return of the defected item in certain cases. We will determine based on the situation and inform the buyer accordingly)
- should the item of the same design be sold out, we will allow the replacement with an item of the same value
* No refunds allowed for sold items.
* Buyer bears one way postage for exchanges of defected items.
* Exchanges via COD at our shop is allowed for defected items only. Exchanges because an item does not fit is not allowed, as the measurements are available on our site.
* We reserve the rights to determine what can be categorized as a defect, and can include holes in the material, broken zippers, missing buttons, tears in the material, printing flaws (unless otherwise pointed out in the post description). Loose threads, visible stitching, skips in the stitching etc. are NOT classified as defects, and does not qualify for replacement or exchange. Simply put, if the garment is still wearable, and any physical defects are out of sight, it is not eligible for exchange / replacement.